Linecard

ISO9001 - Quality Questionnaire

Your response is valuable to us

All responses are reviewed by our management board

All fields marked * are mandatory.

Name*

Company*

Email*

Is Gateway Electronic Components on your preferred supplier list?
Yes
No
Reason why

1.How many suppliers do you deal with on a regular basis?

1 - 25
26 - 50
more than 50

2.Please tick the 3 most important aspects of our service to your business from the following.

Quotation turn-around time
Pricing Levels
Stock availability
Technical assistance
ROHS Compliance information
Packaging / delivery / MPQ
Staff / Contact (Knowledge, availability, response rate)
Value added services e.g. Cropping / forming / Kitting / Kanban / Harness

3.Pleae rate the service level you receive from Gateway when compared with your other suppliers for each of the follwoing:

	1	2	3	4	5
	Unsatisfactory	Below Average	Average	Above Average	Excellent
Quotation time
Pricing Level
Stock availability
Technical assistance
Product Quality
Packaging / delivery
Staff / Contact Person

4.What services or product offerings would make it easier/more attractive to deal with Gateway?

5.Have you tried using www.gatewaycando.com our website?
If no - please advise your reason...
Don't have access to internet / technical difficulty
Not happy about security
Did not know about site
Other reason

Do you have any other comments which would help us to improve our service in the coming year?

Site Map | Terms & Conditions | Privacy